Probabiliti
Support

We're here to help

Reach us through the channel below.

Contact channel

WhatsApp

Message Probabiliti on WhatsApp for help with any issue or challenge — it's the fastest way to reach our support line.

What we can help with

Our team can assist with account access, KYC, deposits and withdrawals, market questions, disputes, head-to-head wagers, and general product guidance. For self-serve answers, start with the Help Center.

Reporting a problem

When contacting support, please include the following to help us resolve your issue faster:

  • Your registered email address or phone number
  • A clear description of the issue
  • The date and time the issue occurred
  • Any error messages or screenshots if available
  • Your transaction ID or market ID (if relevant)

Responsible Play support

Your wellbeing matters to us. If prediction activity is negatively affecting your life, we can help you:

  • Set a daily or weekly prediction limit on your account.
  • Take a temporary break (1 day to 6 months).
  • Permanently close your account.

Message us on WhatsApp with "Responsible Play Request" and we will action your request within 2 hours — no questions asked.

ZNL Gaming Limited · NLRC Licensed · probabiliti.ng